Contact
Contact Us
A question about your order? A product that doesn't suit you? We respond to all messages within 24 business hours.
📦 Order Tracking
To track your package, visit our tracking page or enter your order number from the confirmation email you received.
⏰ Response Times
Monday to Friday, 9 am - 6 pm (Paris time). Messages received on weekends are processed the following Monday.
❓ Frequently Asked Questions
- Where is my order? → Check the tracking email or our FAQ
- How to return an item? → See our return policy
- Delivery time? → 7 to 15 business days